Workplace Communication

Course Objectives:

• Apply the concepts of communication theory and ethics in a simulated workplace setting.
• Develop skills to effectively participate in working teams.
• Identify principles and behaviors that contribute to effective interpersonal communication of different organizational cultures in various world contexts.
• Utilize appropriate resources to support and enhance oral and written presentations.
• Analyze different workplace audiences and adapt presentations to cross-cultural audiences accordingly. Describe the impact of diverse beliefs, attitudes, and values on perceptions.
• Describe the impact of diverse beliefs, attitudes, and values on perceptions.
• Examine and develop critical listening and feedback skills in various workplace settings.
• Construct effective verbal and nonverbal messages.
• Analyze the strengths and weaknesses of different communication styles.
• Identify causes of and strategies to manage conflict.